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Shaw Email Technical Support Phone Number

 

 

How to set up email on an Android device

Learn how to get your Shaw email setup on an Android device. All of the required Settings are below, along with a detailed walk-through Instructions or contact Shaw Email technical support phone number for personal assistance. This article includes insight for setting up email for an ActiveSync (Exchange), IMAP or POP accounts.

 

Which Email Setup is Right for Me?

 

Item ActiveSync IMAP POP
Desktop or Laptop Yes Yes Yes
Phone or Tablet Yes Yes Yes
Sync Email Yes Yes No
Sync Calendar Yes No  No
Sync Contacts Yes No No
Store Email Locally No No Yes

 

Follow the steps below to set up an ActiveSync (Exchange) account.

 

1.      Launch your Email App

  • Open the App drawer on your Android device
  • Select Email

2.      Add an email account

  • If this is the first email account to be configured on your device, you will be provided with a setup screen. If you already have an account then, select Menu / More - Settings - Add Account
  • Enter your Shaw email address and password
  • Select Manual Setup
  • Select Microsoft Exchange ActiveSync 
  • Email address: Your Shaw email address
  • Domain/Username*: shaw.causername
  • Password: Your Shaw email password
  • Exchange Server: wm.shaw.ca
  • Use Secure Connection (SSL): Yes (add a check mark)
  • Use Client Certificate: No (no check mark)

3.      Confirm additional account settings

  • Choose sync settings
  • Choose account name

4.      Select Done or Finish, any issues related to this context contact Shaw email technical support

 

Follow the steps below to set up an IMAP email account.

1.      Launch your Email App

  • Open the App drawer on your Android device
  • Select Email

2.      Add an email account

  • If this is the first email account to be configured on your device, you will be provided with a setup screen. If you already have an account then, select Menu / More - Settings - Add Account
  • Enter your Shaw email address and password
  • Select Manual Setup
  • Select IMAP Account

3.      Verify incoming server settings

  • IMAP server: imap.shaw.ca
  • Security type: SSL
  • Port: 993
  • Username: Shaw email without @shaw.ca
  • Password: Your email password

4.      Verify outgoing server settings

  • SMTP server: mail.shaw.ca
  • Security type: TLS
  • On some devices, this may appear as StartTLS or StartTLS (accept all certificates)
  • Port: 587
  • Username: Shaw email without @shaw.ca
  • Password: Your email password

5.      Confirm additional account settings

  • Choose sync settings
  • Choose account name and display name

6.      Select Done or Finish, any issues related to this context contact Shaw email technical support

 

Follow the steps below to set up a POP email account.

  1. Launch your Email App
    • Open the App drawer on your Android device
    • Select Email
  2. Add an email account
    • If this is the first email account to be configured on your device, you will be provided with a setup screen.
      If you already have an account then, select Menu / More - Settings - Add Account
    • Enter your Shaw email address and password
    • Select Manual Setup
    • Select POP3 Account
  3. Verify incoming server settings
    • POP server: pop.shaw.ca
    • Security type: SSL
    • Port: 995
    • Username: Shaw email without @shaw.ca
    • Password: Your email password
  4. Verify outgoing server settings
    • SMTP server: mail.shaw.ca
    • Security type: TLS
      • On some devices, this may appear as StartTLS or StartTLS (accept all certificates)
    • Port: 587
    • Username: Shaw email without @shaw.ca
    • Password: Your email password
  5. Confirm additional account settings
    • Choose sync settings
    • Choose account name and display name
  6. Select Done or Finish.

 

If you find any further difficulties regarding Shaw Email call Shaw email technical support phone number.

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